NaxcaLTD

Privacy Policy

Effective date: 22 July 2025

This Privacy Policy explains how Naxca LTD (“we”, “us”, or “our”) collects, uses, stores, and protects personal data. We are committed to ensuring that your privacy is protected and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Naxca LTD is a company registered in the United Kingdom. For the purposes of data protection law, we are both the data controller and, where relevant, the data processor.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Name and contact information (email, phone number)
  • Device identifiers (e.g., IP address, browser type)
  • Usage data related to our services and websites
  • Information submitted via contact forms or support channels

3. How We Use Your Data

We use your personal data strictly for legitimate business purposes, including:

  • Providing and maintaining our services
  • Responding to enquiries or support requests
  • Improving our website and user experience
  • Complying with legal or regulatory obligations

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Your consent (where applicable)
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests (e.g., improving services)

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymised.

6. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers who assist us in delivering our services, but only under strict confidentiality and data processing agreements.

7. International Transfers

If your data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Your Rights

You have the following rights under UK data protection law:

  • The right to access your personal data
  • The right to rectify inaccurate data
  • The right to erasure (“right to be forgotten”)
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent (where applicable)
  • The right to lodge a complaint with the ICO

9. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

10. Contact Us

If you have any questions or requests related to this policy or your data, please contact:

Naxca LTD
Email: privacy@naxca.io

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.